Privacy Policy

1. Information We Collect

• Account information: when you create an account through our authentication provider, we receive your name and email address.
• Usage information: basic technical and usage data, such as pages viewed and actions taken, used to operate and improve the Service.
• Cookies: cookies and similar technologies that are necessary for authentication and session management.

2. How We Use Information

We use information to provide and maintain the Service; authenticate you and secure your account; communicate with you about the Service; and analyze and improve the Service.

3. Service Providers

We rely on trusted third parties to operate the Service, including Clerk (authentication and account management), Vercel (application hosting), and Neon (database hosting). These providers process information on our behalf under their own privacy and security terms.

4. Public E-Rate Data

The competitive-intelligence information shown in the Service is derived from publicly available USAC E-Rate program data. This public data concerns funding applications and service providers; it is not personal information about you and is not collected from your use of the Service.

5. How We Share Information

We do not sell your personal information. We share information only with the service providers above as needed to run the Service, or where required by law.

6. Data Retention

We retain account information for as long as your account is active and as needed to provide the Service, and may retain limited records as required for legal or operational purposes.

7. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may request access to, correction of, or deletion of your account information by contacting us. Closing your account will remove your access to the Service.

9. Children

The Service is intended for business users and is not directed to children under 13, and we do not knowingly collect information from them.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the date above.

11. Contact

Questions about this Policy or your information: hello@erateiq.io.